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English
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upGrad Counselling Calling QC
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Work with TCS Proctoring Internal
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Location
All india
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Work Hours
7-8 hrs/day
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Earnings
Earn ₹2000 - ₹5000 per month
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Requirements
Candidate must be good in English.
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Work From Home
Who can apply?
  • Minimum 18 years of age as per goverment records.
  • Students pursuing bachelors or master degree (any year or course).
  • Graduates and Postgraduates
  • Have a android and laptop with good internet connectivity.
  • Fluent in English.
Client Description
Awign is a PAN India outsourcing solution, driving business development and research of growing businesses through a unique concept of ‘Crowdsourcing in Outsourcing’ which leverages the huge student community of UG/PG programs in India.
Roles & Responsibilities:
  • As a quality control executive, you will check the field workforce leads.
  • You need to check whether the Caller has followed the provided script.
  • You need to check whether the caller has followed the provided script (SOP), calling etiquettes, and clear the queries (FAQs) if any.
  • You need to listen to the conversation that happened between the caller and the Customer and audit the call based on the performance parameters.
  • If any information provided by the caller is incorrect then submit the lead in rework.
  • You will be assigned a mentor to help you throughout your internship program.
  • If any misbehavior of the caller is observed in the recording, immediately inform the assigned QC Manager.
What you get
  • Salary:Up to INR 5000 per month.
  • Industry-trusted experience on successful completion of the work.
  • Job specific training before starting.
  • A pre-placement offer to work with Awign on a exceptional performance.
  • Sharpen your pitch, strategy and observation skills after successfully completing the job.
  • Experience in working with many prestigious organisation as well as start-ups with subsequent work. Multi-industry exposure like gig-economy,consumer,FMCG,Retail,Fintech,edtech,and Hospitality to name a few.
  • The flexibility of working from your city, at your convenient time.
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